Our Pledge
All Ontario REALTORS® are held to a Code of Ethics that we believe doesn’t go far enough. While we can’t change the real estate industry on our own, we can hold ourselves accountable to a higher standard.
Every member of our team promises to follow our Higher Code of Conduct Pledge. It ensures that:
You won’t be passed around from one agent to another within our team, from the time you sign up with us until the very end, you’ll always have an easy access and receive the service from to the same agent.
Our sales record is an open book that we are proud of. We can share our honest stats and back it up with actual data and references.
With every other REALTOR claiming to be #1 this and #1 that, it’s impossible for everyone to be #1 and we get that. We run our business with integrity and treat people like we want to be treated.
We are not done until our clients are 100% satisfied. All our clients are asked for feedback (not just the ones who love us) and we encourage our clients to keep an open line of communication with us. Obviously, our goal is a 5-star review and we’ll do whatever we need to do to earn it.
From direct honest advice to ethically run bidding wars, to upfront pricing and inclusions, we believe in transparency. If you do your job right, then there’s nothing to hide.
We won’t sell a rural property and we won’t work in an area we aren’t familiar with. If we aren’t the best person for the job, we’ll let you know, and we’ll find the right person for you.
We are committed to providing all our clients with exceptional service. It doesn’t matter which commission package you pick or whether your home is 5M or 500k, we guarantee to provide you with the same level of attention, care and professionalism expected from a professional.
Our team is committed to the business of real estate. We are all full-time REALTORS and are on top of current market conditions and statistics, and we are committed to continuous learning through education and training.
If ever there is a problem while you’re working with us, we’ll do everything we can to correct it. If not, then we’ll release you from your contract. It’s that simple. We do not believe that Buyers and Sellers should be contractually bound to work with someone if they feel they’ve broken their promises or underperformed….and we give you this promise in writing.
